Trouble shooting - Cover your basics
Cooker does not heat
Study page to of the instructions. Correct shape is important. Use a tape measure to measure the distance between the front edge of the upper reflector and the front edge of the lower reflector. This measurement should be 28” plus or minus 1/2”. So 27.5” to 28.5 inches.
To achieve proper shape the cooker must be broken in. Take the cooker apart and flex all the joints several times. All the way one way, all the way the other way. Several times. This relaxes the plastic and the cooker will have the correct shape on subsequent assemblies.
Food does not get hot
Use a dark colored pot. Preferably black and thin with a glass top or a solid black top. Black Graniteware is an excellent choice. Their “ 3 pound roaster” or any of their bean pots are fine. I use the 15 pound roaster for turkeys
Pot is over full. Fill the pot no more than 2/3 full. If you fill the pot all the way to the top, this will slow cooking. A 2/3 full pot works best.
Use the sunsight to focus. The shadow should always be inside the ring. The shorter the shadow, the hotter the cooker.
Do not use light colored pots. Do not use shiny silver lids on the pots,
Food did not finish cooking
Start earlier in the day
Use a food thermometer to determine doneness.
Cook less food at one time. Do not overload the cooker or the pots